Returns & Exchanges
At Alleyoop, we want you to love your beauty routine, which is why we offer a 30-day window for returns or exchanges on all products that didn't quite meet your expectations. Whether the shade wasn't a perfect match or you've changed your mind, we've made the process quick and painless.
Start Your Request
Visit our online returns portal and enter your order number and zip code to locate your purchase and select the items you wish to return.
Choose Your Outcome
Select whether you would like a full refund to your original payment method or an instant store credit to try a different multi-tasking favorite.
Print & Pack
Download your prepaid shipping label, securely pack your items in their original packaging, and drop the parcel off at any authorized carrier location.
Get Notified
Once our warehouse receives and inspects your return, we will process your refund or credit within 5-7 business days and send a confirmation email.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing