Frequently Asked Questions
Everything you need to know about Alleyoop beauty and your orders.
What makes Alleyoop products unique?
We focus on efficiency and minimalism. Our products are designed to be multi-functional, helping you declutter your vanity and save time without compromising on high-quality, clean ingredients.
Are your products cruelty-free and vegan?
Yes, we are proud to be 100% cruelty-free. The majority of our products are also vegan; you can find specific ingredient lists and certifications on each product page.
How long does shipping take?
Standard shipping typically takes 3-7 business days within the continental U.S. Once your order ships, you will receive a tracking number via email to monitor your delivery.
What is your return policy?
We want you to love your glow. If you are not satisfied with your purchase, you can return it within 30 days of delivery for a full refund or exchange, provided the product is gently used.
Do you offer international shipping?
Currently, we ship to the United States and Canada. We are working hard to bring Alleyoop to more countries soon, so stay tuned for updates!
How can I track my order?
Once your order is processed, you will receive a confirmation email with a tracking link. You can also log into your Alleyoop account to view your order history and current status.